Vendors · October 2026

What to ask a property maintenance vendor

Quality matters, but so does everything around the work. A few direct questions up front can save you from chasing paperwork or a missed turnover date later.

Licensing and insurance

  • Can you provide a current certificate of insurance?
  • Which licenses apply to the work you do, and what do you refer out?

Scheduling

  • How do you handle turnover deadlines and urgent requests?
  • Who is my point of contact while the work is under way?

Scope and estimates

  • Will the estimate list the work item by item?
  • How do you handle extra problems found during the job?

Invoicing

  • Can you provide a W-9 and meet our vendor onboarding requirements?
  • Will invoices reference the property address and unit?
  • How can we pay?

We're glad to answer these for you, too.

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